Professional Referrals

Referring a client to Central Coast Care? We make it easy for healthcare professionals, case managers, and support coordinators to connect their clients with our specialised services.

Make a Referral

Why Refer to Central Coast Care?

We specialise in complex cases that other providers struggle with. Our neurodivergent-led team brings lived experience and clinical expertise to support clients with high-level needs across the Central Coast, Hunter, and regional NSW areas.

Whether your client needs NDIS Support Coordination, Individualised Living Options, complex disability supports, or aged care services in remote areas, we have the expertise and commitment to deliver quality outcomes.

🎯 Complex Specialists

We thrive on cases others find challenging

🧠 Neurodivergent-Led

Lived experience informs our approach

🏔️ Regional Experts

We serve remote and underserved areas

🤝 Collaborative

We work with your existing care team

Who We Work With

👩‍⚕️

Healthcare Professionals

GPs, specialists, allied health professionals, and medical teams looking for disability or aged care support for their patients.

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Case Managers

NDIS planners, LACs, and case managers seeking providers for complex or hard-to-place participants.

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Support Coordinators

Other support coordinators looking for specialist providers or seeking co-coordination arrangements.

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Hospital Discharge Teams

Discharge planners and social workers arranging community supports for patients returning home.

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Community Services

Mental health services, child protection, housing services, and other community organisations.

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Legal & Advocacy

Public guardians, advocates, and legal representatives seeking appropriate care arrangements for clients.

Services Available for Referral

NDIS Support Coordination

Ideal for: Participants with complex needs, multiple providers, or those who've struggled with previous coordinators.

  • Specialist Support Coordination
  • Plan implementation support
  • Provider coordination and liaison
  • Crisis response and advocacy
Referral Criteria: Current NDIS plan with Support Coordination funding, complex support needs.

Individualised Living Options

Ideal for: People who don't suit group homes and need truly individualised living arrangements.

  • Solo living arrangements
  • Chosen family living
  • Carefully matched arrangements
  • 24/7 support available
Referral Criteria: SIL funding in NDIS plan, complex needs not suited to group homes.

Complex Disability Supports

Ideal for: Participants requiring high-level daily support, behaviour support, or specialised interventions.

  • Personal care and daily living
  • Community participation
  • Behaviour support implementation
  • Therapeutic support delivery
Referral Criteria: Core supports funding, 3+ hours daily care needs.

Regional Aged Care

Ideal for: Older people in remote areas with limited access to traditional aged care providers.

  • Home Care Packages Level 1-4
  • Personal and domestic care
  • Social support and transport
  • Respite care options
Referral Criteria: ACAT assessment completed, located in our service areas.

Our Referral Process

1

Submit Referral

Complete our referral form with client details, needs assessment, and current supports. Include any relevant reports or assessments.

2

Initial Review

We review the referral within 2 business days and contact you to discuss the client's needs and our capacity to support them.

3

Client Contact

If we can support the client, we arrange an initial meeting to discuss their needs, preferences, and service options.

4

Service Commencement

Once agreements are in place, services begin with regular communication back to the referring professional.

What Happens Next?

  • Quick Response: We respond to all referrals within 2 business days
  • Collaborative Approach: We work with your existing care team
  • Regular Updates: Ongoing communication about client progress
  • Transparent Process: Clear information about capacity and waiting times

Professional Referral Form

Please provide as much detail as possible to help us understand your client's needs and determine the best way we can support them.

For the best referral experience, please include:

  • Current NDIS plan or aged care assessment details
  • Specific support needs and challenges
  • Any previous provider issues or failures
  • Client's location and service requirements
  • Urgency level and timeframes
  • Your contact preferences for follow-up
Referring Professional Details
Client Details
Referral Details

Quick Contact for Referrals

📞 Phone

0431 004 553

For urgent referrals or quick questions

✉️ Email

admin@centralcoastcare.com.au

For non-urgent referrals and documentation

⏰ Response Time

Within 2 business days

We'll contact you to discuss the referral

Ready to Make a Referral?

Our neurodivergent-led team is ready to support your complex clients with the specialist care they deserve. We respond to all referrals within 2 business days.