NDIS Support Coordination Central Coast | Level 2 and 3 Support Coordination

Neurodivergent-Led Support Coordination

Our Support Coordination services are led by neurodivergent professionals who understand the complexities of navigating the NDIS system firsthand. We specialise in Level 3 Support Coordination for participants with the most complex needs, offering both face-to-face and remote services.

Whether you're dealing with challenging behaviours, dual-diagnosis, complex medical needs, or multiple psychosocial factors, our experienced team provides the specialist coordination you need to make your NDIS plan work effectively.

Support coordinator working with participant

Support Coordination Levels

Level 2

Available

Standard Support Coordination

Plan implementation assistance
Provider connection and liaison
Goal monitoring and review
NDIS plan navigation
Service coordination

Suited to participants with established support networks and moderate complexity needs.

Level 3

Our Speciality

Specialist Support Coordination

Complex behaviour support planning
Crisis intervention and management
Multi-agency coordination
Specialist service navigation
Risk assessment and mitigation
Family and carer support

For participants with complex needs requiring intensive coordination and specialist expertise.

Our Level 3 Specialisations

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Complex Behaviours

Specialist coordination for participants with challenging behaviours, including behaviour support plan implementation, crisis management, and multi-disciplinary team coordination.

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Neurodivergent Needs

Expert support for autism, ADHD, intellectual disability, and other neurodivergent conditions, with deep understanding of sensory, communication, and social support needs.

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Dual-Diagnosis

Coordination for participants with both disability and mental health conditions, ensuring integrated care approaches and seamless service delivery across sectors.

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Medical Complexity

Support for participants with complex medical needs, coordinating between health services, NDIS supports, and managing transitions between care settings.

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Psychosocial Complexity

Specialist coordination for participants with mental health conditions, trauma histories, and complex social circumstances requiring sensitive, informed approaches.

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Family Systems

Understanding and working with complex family dynamics, providing support to carers and families navigating multiple stressors and system interactions.

Remote Support Coordination

Our remote Support Coordination services mean you can access our specialist expertise regardless of your location. Using secure video conferencing, phone support, and digital collaboration tools, we provide comprehensive coordination services to participants across NSW, QLD, VIC, TAS and SA.

Benefits of Remote Support Coordination:

Access to Specialists: Connect with our neurodivergent-led team regardless of your location
Flexible Scheduling: Appointments that work around your routine and preferences
Reduced Travel Stress: No need to travel to appointments, particularly beneficial for neurodivergent participants
Consistent Support: Regular check-ins and ongoing contact without geographical barriers
Crisis Response: Immediate support available when you need it most

🌏 Multi-State Coverage

Remote services available in NSW, QLD, VIC, TAS and SA

📱 Multiple Platforms & Flexible Hours

Video calls, phone support, email, secure messaging, and appointments available outside standard business hours

🔒 Secure & Private

All communications are secure and NDIS compliant

What We Do as Your Support Coordinator

Plan Implementation

Translate your NDIS plan into actionable steps
Connect you with appropriate service providers
Ensure services align with your goals and preferences
Monitor service quality and effectiveness

Crisis & Risk Management

Develop crisis response plans
Coordinate emergency supports when needed
Manage risk assessments and safety planning
Liaise with emergency services and hospitals

System Navigation

Help you understand NDIS processes and requirements
Assist with plan reviews and reassessments
Advocate for appropriate funding and supports
Connect with other government and community services

Multi-Agency Coordination

Coordinate between health, education, and disability services
Facilitate team meetings and case conferences
Ensure information sharing and collaborative planning
Manage transitions between services or life stages

Multidisciplinary Team Coordination

Coordinate with allied health professionals (OT, physio, speech therapy)
Liaise with medical specialists and GP services
Work with government agencies and departments
Facilitate collaborative care planning across disciplines

Plan Reviews & Private Services

Advice and preparation for NDIS plan reviews
Administrative Reviews Tribunal (ART) support
Private funding options and strategies
Appeals and advocacy processes

Who Benefits from Level 3 Support Coordination?

Complex Behaviour Support Needs

Participants with challenging behaviours requiring specialist behaviour support plans, crisis management, and coordinated multi-disciplinary approaches.

Multiple Service Providers

People working with numerous providers across health, disability, mental health, and community sectors who need expert coordination.

Frequent Crisis Situations

Participants who experience regular crises or emergency situations requiring immediate response and ongoing risk management.

Complex Family Dynamics

Families dealing with multiple stressors, trauma, or complex social circumstances requiring sensitive and skilled coordination.

Transition Periods

People navigating major life transitions such as leaving school, moving from family home, or transitioning between care settings.

System Complexity

Participants who find the NDIS system overwhelming or have had negative experiences with previous coordinators or providers.

How to Get Started

Initial Consultation

We'll start with a comprehensive consultation to understand your needs, current challenges, and goals. This can be done remotely or in person.

Plan Review

We'll review your current NDIS plan and assess whether Level 3 Support Coordination is the right fit for your needs and circumstances.

Service Agreement

Once we're both confident we're the right match, we'll establish a service agreement outlining how we'll work together.

Coordination Begins

We'll start implementing your plan, connecting you with providers, and providing ongoing coordination and support.

Support Coordination